Privacy Policy

This Privacy Policy explains how Farchase Solutions Pvt. Ltd. ("Farchase", "we", "us") collects, uses, and protects information when you visit our website, book a security call, or use our Services. We are committed to handling your data responsibly and transparently.

1. Information we collect

We collect information you provide and limited technical data:

• Contact details you submit (name, business email, phone, company) when booking a call or requesting a demo.
• Engagement information necessary to scope and deliver security testing.
• Basic website analytics such as pages visited and device/browser type.

2. How we use information

We use information to:

• Respond to enquiries, schedule calls, and deliver the Services.
• Provide access to the Pentest Portal and Chazer AI.
• Improve our website and communicate relevant updates.
• Meet legal, security, and contractual obligations.

3. Legal basis

We process personal data on the basis of your consent, the performance of a contract with you, and our legitimate interests in operating and securing our business.

4. Data sharing

We do not sell your personal data. We share information only with trusted service providers who help us operate (e.g. scheduling, communications, hosting) under confidentiality obligations, or where required by law.

5. Data security

We apply appropriate technical and organizational measures to protect your information, including access controls, encryption in transit, and confidentiality safeguards for engagement data.

6. Data retention

We retain personal and engagement data only as long as necessary for the purposes described here or as required by law, after which it is securely deleted or anonymized.

7. Your rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal data, and you may object to certain processing. To exercise these rights, contact us using the details below.

8. Cookies

Our website may use essential and analytics cookies to function and to understand usage. You can control cookies through your browser settings.

9. Changes to this policy

We may update this Privacy Policy periodically. The "Last updated" date above reflects the latest revision.

Contact us

Questions about this privacy policy? Email sales@farchase.com or write to Farchase Solutions Pvt. Ltd., Buldhana, Maharashtra, India.

This document is provided for general informational purposes and does not constitute legal advice. Please have it reviewed by your legal counsel before relying on it.